So I break down and call Logitech about their new MX 900 Bluetooth mouse. Features are nice, bluetooth, all that. But it is designed for right handed only mousers. I am right handed, but I mouse with my left.
Me - “I am calling to find out about a left-handed mouse or an ambidextrous MX 900″ LT - “Our mice are only for right handed people, sir. I don’t know what you should do.” Me - “I’m sure you must be losing sales to people who mouse left handed” LT - “Well we sell a lot of mice to people who use their right hand.” Me - “So why can’t you design an ambidextrous mouse like Microsoft does?” LT - “Marketing has only designed right handed mice.” Me - “So who should I send my comments to?” LT - “We forward them on, but I don’t think we’ll have any ambidextrous mice soon.”
Damn, how lame. Sell a lot of mice to right handed people. Those guys can go click themselves.
October 31st, 2003 at 12:33 pm
Lame front line customer service/support person. I would definitely go on a Mission From God and get a better response from the right marketing flack. Yeesh.
November 3rd, 2003 at 10:01 pm
I’ve heard this before from them. We had a couple of requests for left-handed Logitechs back in the day and the company basically said that it just had not proved profitable for them to make left-handed variations (and they did used to do so, so I assume their numbers are based on that).
December 9th, 2003 at 8:54 am
Any luck? I need to find one of these left-handy mouseseses for my boss for Christmas.